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Family at the Stingray Touchpool at Greater Cleveland Aquarium

Inquiries

Greater Cleveland Aquarium works hard to facilitate the needs of all our guests by providing information and assistance across every channel available to us. If you need additional assistance, reach out. We will respond as quickly as possible.

General Requests

Send general questions and comments to info@greaterclevelandaquarium.com.

Passholders

For more programs, benefits and more, check our Annual Passes page here, OR contact us at passholders@greaterclevelandaquarium.com.

Birthday Parties

Photography & Ceremonies

Send comments and questions related to photography or small ceremonies to info@greaterclevelandaquarium.com. Direct inquiries about receptions, showers and other future events to our partners and exclusive caterer, Windows on the River.

Group Visits

For self guided groups, groups with disabilities, online visits and education programs, visit our Group Tickets page here.

Careers & Internships

Interested in joining our team? Look for opportunities on our Careers & Internships page here.

Media & Filming

Media professionals, bloggers, and influencers of all kinds — we’d love to hear from you! We have b-roll and hi-res imagery available. Send questions, comments and coverage requests to Samantha at sfryberger@greaterclevelandaquarium.com or call 216.862.8803 x 7716.

Education & Field Trips

Send comments, inquiries and questions about our educational programs and teacher workshops to education@greaterclevelandaquarium.com.

Ticket Donation Requests

As a community partner, Greater Cleveland Aquarium offers ticket donations to Northeast Ohio nonprofit organizations to be used as prizes or auction items for fundraising activities. Priority is given to causes with aligned missions of animal or environmental protection, conservation and/or education. We also make donations to nonprofit organizations whose goal is to serve ill, challenged or disadvantaged children and their families. Requests must be submitted in writing. 

Address & Info

Greater Cleveland Aquarium
2000 Sycamore Street
Cleveland, OH 44113

216.862.8803

Toll Free: 855.602.3040

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