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FAQ

Does admission grant me access to the entire Aquarium?

Yes, all areas are open to our guests once they have purchased admission. There is only an additional charge to participate in the Stingray Feed.

What are the Aquarium’s hours?

We are open every day, Monday – Sunday, 10am – 5pm, but the last ticket is sold at 4pm. The only days we are closed are Thanksgiving and Christmas. We close at 2pm on Christmas Eve.

Are wheelchairs available? At what cost?

We have wheelchairs for use on a first-come, first-served basis. There is no charge, but we ask that you leave your ID. The Greater Cleveland Aquarium is completely wheelchair accessible.

Can we bring our strollers?

Yes, strollers are allowed at all times.

Do you offer any discounts with AAA or AARP?

Not at this time. We do offer a daily discount for seniors, military and first-responders that can be purchased only at our front Ticket Counter.

Is there reciprocity with your facility and other zoos and aquariums?

No, not at this time.

Are my tickets mailed?

No, all online sales are e-tickets attached to the email address provided at purchase. They are not required to be printed. The attachment can be opened and presented at our front Ticket Counter.

How long are my tickets valid?

All purchased tickets expire 2 years from the date purchased. All donated tickets or tickets given away as prizes from TV stations, Aquarium contests, nonprofit fundraisers expire 1 year from the date on the ticket.

How close are you to the Zoo? The Rock Hall? Cleveland Clinic?

We are about 5 miles north of the Zoo, 2 miles west of the Rock Hall and Great Lakes Science Center, and about 7 miles west of the Cleveland Clinic Main Campus.